Service

Shipping & returns

When is my order shipped?

Orders placed before 22:00 CET leave the atelier the same business day. You receive tracking immediately.

How much is shipping?

Free worldwide on orders over $150. Below that, $9.95 flat. All prices and charges are in USD.

Can I return a piece?

Yes — within 30 days. Unworn, with the label attached. Refunds are issued within 3 business days of receipt.

How secure is payment?

Checkout runs through Shopify Payments over a 256-bit encrypted connection. We never see or store your card details.